ITIL Version3 Training

Course: ITIL Version 3 (IT Infrastructure Library)

Duration: 5 days

Course Fee: N80, 000

DO YOU WANT TO BE AN IT INFRASTRUCTURE MANAGER?

The IT infrastructure manager is an information technology professional in charge of a company's operational requirements related to information technology. His or her main task is to manage the company's data and implement up-to-date solutions across the IT infrastructure. IT infrastructure managers oversee the company's technical staff and work closely with senior management to propose improvements to the business infrastructure and report progress on various projects. They are responsible for making sure that the company's network infrastructure and associated systems run smoothly, perform within agreed targets, and provide a secure platform for the company's business operations.  They can also act as IT specialists when the company needs to find solutions to complex technical issues.

FOR WHOM

ITILV3 is for anyone who has an interest in or a need to understand more about the objectives, content and coverage of ITIL especially IT Managers,Administrators,Telecoms Project managers,Senior Network Engineers etc

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PREREQUISITE

Basic Knowledge of Networking and Infotech Essentials

COURSE CONTENT                                   

MODULE 1

Service Strategy

MODULE 2

Service Design

MODULE 3

 Service Transition

MODULE 4

 Service Operation

MODULE 5

Continual Service Improvement.